Onboarding made easy - pumapay.io

PumaPay mobile wallet update: Our Onboarding and KYC is smoother than ever before!

At PumaPayour goal is to keep our users and clients happy. We take all your feedback seriously and over the past weeks have worked very hard on further improving the onboarding and verification process for the PumaPay mobile wallet app Today, we are glad to announce that our new release for both apps is live. Read on to see what this update means for our users! 

New and improved onboarding  

To give you a brief overview, onboarding for our mobile wallet now requires new users to provide proof of a government-issued ID, proof of address and a selfie.  In order to make the process as smooth and user-friendly as possible, the app was updated to include the following:  

  • Improved image quality processingallowing users to take a selfie and upload images of their proof of identity and address 
  • Acceptance of all government-issued IDs (e.g. passport, driver’s license, etc.)  
  • Significantly faster processing times 
  • In-app live chat support  

Why should you verify today?  

With these new updates, our onboarding process is now state of the art, designed to be completed directly from the app within minutes.  

While you can use your PumaPay Wallet to safely store your coins and tokens, you’ll have limited access to the rest of the wallet features on offer. Fortunately for our users, once you submit your documents, you’ll be able to access crypto currency exchanges directly from the app as well as pay and subscribe to your favorite services in crypto 


In improving our onboarding and adding a KYC, our solution remains compliant with the European Fifth Anti-Money Laundering Directive (EU 5AMLD)


So, if you haven’t already, don’t forget to verify your account! 

Don’t have your PumaPay Wallet yet? Download yours today – available in iOS and Android! 


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